Peak is a mental health platform delivering structured programs for treatment-resistant depression and PTSD through clinical care, coaching, and community support.

My role

User research, journey mapping, and UI design
Redesigned onboarding and core product flows
Brand direction and trust-focused UX

Results

Established a cohesive product and brand foundation for the platform
Increased first-appointment show rates, decreasing time to value
Reduced trust and safety questions surfaced in support chats